Use discount code "SJOFF15" For $15 Off! Use discount code "SJOFF15" For $15 Off!

FAQ

Is the 0% interest installment plan valid for all products?

0% interest installment plan is valid for all products under

We provide Grab PayLater, Atome and ZIP on our online shop, DBS credit card installments in our gold shop.

Can i do trade in for my old gold Jewellery?

Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
or contact 8699 0129 9183 6009 for a consultation.

How do i use my grab voucher?

You just need to show that you have successfully redeemed and paid for the Reward for starlight jewellery!

You can show us either the bar/QR code at our boutique to receive your jewellery.

Click use this link to learn more!
https://www.starlightjewellery.com.sg/pages/grab-vouchers

Can I request a refund?

We are able to provide exchanges within 3 working days, but no refunds are applicable once items are sold.

How do I find out my ring size?

Please refer to our ring size guide for more details.

Can i get my jewellery repaired?

Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
or contact 8699 0129 / 9183 6009 for a consultation.

Are your products genuine gold?

We are a Singapore licensed and approved gold shop! All our products are genuine and are 916/999 hallmarked stamped.

How long does shipping and processing take?

Our Starlight Jewellery drivers will deliver the items to your doorstep in 2-3 working days,

We will Whatsapp you with the number attached in checkout the same morning when items are ready to be sent out via delivery.

Can i use my debit card for Installment Checkout?

Yes! We welcome both Debit & Credit cards! Starlight installment plans allows you to split your payment into separate interest-free payments with either Grab PayLater, Atome or ZIP

Want to know anything else?

Feel free to contact us at 8699 0129 or 9183 6009 ! We will do our best to respond as soon as possible!