Is the 0% interest installment plan valid for all products?
0% interest installment plan is valid for all products under
We provide Grab PayLater and Atome on our online shop, DBS credit card installments in our gold shop.
Can i do trade in for my old gold Jewellery?
Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
or contact 8699 0129 9183 6009 for a consultation.
How do i use my grab voucher?
You just need to show that you have successfully redeemed and paid for the Reward for starlight jewellery!
You can show us either the bar/QR code at our boutique to receive your jewellery.
Click use this link to learn more!
: https://www.starlightjewellery.com.sg/pages/grab-vouchers
Can I request a refund?
We are able to provide exchanges within 3 working days, but no refunds are applicable once items are sold.
How do I find out my ring size?
Please refer to our ring size guide for more details.
Can i get my jewellery repaired?
Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
or contact 8699 0129 / 9183 6009 for a consultation.
Are your products genuine gold?
We are a Singapore licensed and approved gold shop! All our products are genuine and are 916/999 hallmarked stamped.
How long does shipping and processing take?
Our Starlight Jewellery drivers will deliver the items to your doorstep in 2-3 working days,
We will Whatsapp you with the number attached in checkout the same morning when items are ready to be sent out via delivery.
Can i use my debit card for Installment Checkout?
Yes! We welcome both Debit & Credit cards! Starlight installment plans allows you to split your payment into separate interest-free payments with either Grab PayLater, Atome or ZIP
Want to know anything else?
Feel free to contact us at 8699 0129 or 9183 6009 ! We will do our best to respond as soon as possible!