Use Discount Code "SJOFF15" For $15 Off ! Use Discount Code "SJOFF15" For $15 Off !

Shipping & Returns

Still can't find what you're looking for? Email us at starlightjewellery.sg@gmail.com.

    Is the 0% interest installment plan valid for all products?

    0% interest installment plan is valid for all products under

    We provide Grab PayLater, Atome and ZIP on our online shop, DBS credit card installments in our gold shop.

    Can i do trade in for my old gold Jewellery?

    Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
    or contact 8699 0129 9183 6009 for a consultation.

    How do i use my grab voucher?

    You just need to show that you have successfully redeemed and paid for the Reward for starlight jewellery!

    You can show us either the bar/QR code at our boutique to receive your jewellery.

    Click use this link to learn more!
    https://www.starlightjewellery.com.sg/pages/grab-vouchers

    Can I request a refund?

    We are able to provide exchanges within 3 working days, but no refunds are applicable once items are sold.

    How do I find out my ring size?

    Please refer to our ring size guide for more details.

    Can i get my jewellery repaired?

    Yes, Please bring your jewellery to 810, #01-29 Geylang Rd, City Plaza, 409286
    or contact 8699 0129 / 9183 6009 for a consultation.

    Are your products genuine gold?

    We are a Singapore licensed and approved gold shop! All our products are genuine and are 916/999 hallmarked stamped.

    How long does shipping and processing take?

    Our Starlight Jewellery drivers will deliver the items to your doorstep in 2-3 working days,

    We will Whatsapp you with the number attached in checkout the same morning when items are ready to be sent out via delivery.

    Can i use my debit card for Installment Checkout?

    Yes! We welcome both Debit & Credit cards! Starlight installment plans allows you to split your payment into separate interest-free payments with either Grab PayLater, Atome or ZIP

    Want to know anything else?

    Feel free to contact us at 8699 0129 or 9183 6009 ! We will do our best to respond as soon as possible!